Version out of date (February 25, 2021)

Hi Guys,

I've got above version on both PCs and can't connect from one to another because of

"The remote TeamViewer is running an old version which is out of date..."

I've tried reinstalling, rebooting etc with no luck.

Any ideas?

Thanks

Agrest

Trying to connect to a linux machine (ubuntu 16.04), with Teamviewer 15.15, from a local windows 10 machine with Teamviewer 15.15. Note how the versions are the same, but from any of the machine's I can't connect to the other one with the warming that the "remote machine has an old version which is out of date".

Clearly something is going wrong here, right?

Hi - I have exactly the same problem and I have rebooted and reinstalled.....

While using my current the teamviewer's version 15.6.7 (free license) when trying a remote connection I was requested to update the remote device's teamviewer. I did it, on both devices, but the message "using an outdated version" still remains. THERE IS NO MEANS TO GET A SUCCESSFUL CONNECTION!

Can somebody help?

Same identical problem, tried uninstall and reinstall on both machines, no luck! Now what??

(By the way both machines have the free version being used between two family members living apart)

Thank you.

I'm having the exact same issue, even though both are version 15.15.5 and on the same version of windows.

I've reinstalled on both machines,

Double checked versions on both machines (both up to date),

And yet it still refuses to connect (from both sides) citing an older version

The same for my 15.15.5 updated team viewer! Both local & remote PCs have the equal versions are 15.15.5! How long will take the fix from team viewer support team?

Hi I have the same problem does anyone know what is wrong?🤔

Hi, same issue here. Tried from android app and from windows pc, nothing is working.

Same here, looking for possible solutions. Any word from TV about this?

Hi, this morning i try to connect to another device and i got the message that i need to update my version and the host's one and so i did.

But the error do not disappeared, i check my version and the other version and both are 15.15.5, i try to reintall but nothing change. I can't even connect to my pc from my phone while this was fine a couple of months ago.

I use i free license, anyone else is having this issue or know how can i solve it?

Thanks

Hi,

I just installed teamviewer onto a new computer which I was about to use to remote in from my laptop. Just as I wanted to test this connection was working the error listed above came up telling me that i cannot connect to an old version of teamviewer and how i had to update the remote software to connect. Looking at both my laptop and desktop i can see that they are the exact same version of 15.15.5. In thinking something had been setup wrong i also deleted both ends teamviewer and reinstalled to make sure they were setup the exact same way. Still same error. This is something odd and in the past when i previously had used teamviewer i never seen this error before. Wondering if there is a bug with free versions for personal use?

Daniel

I've installed ver 15.14.5 with the same result.

My suspition is that there's something on the TeamViewer servers that's broken.

It was all working fine an hour ago...

Same - I have Teamviewer free version on 3 windows PC's - all remote from each other - Teamviewer version on all is 15.15.5. I used older versions that worked fine. First time I have used teamviewer for a while, so upgrade all PC's and rebooted. None of them will connect, Error message states remote is using an old version - they are not as all on version 15. Have tried forward and reverse remote control - non work and all with the same message. Any ideas?

Hi,

Maybe I have a different issue, maybe not but here is the problem.

Both computers have latest 15.5.5 version but when trying to connect I still get "version out of date - update the remote TeamViewer" message. Both Win10 machines, both FREE license.

Any ideas?

Thanks