Version out of date (February 25, 2021)Closed

User: "Esther"
Staff member

Former Community Manager

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    Could this be the reason for the "Remote older version..." errror? Yesterday all was ok, I've not changed anything since yesterday but today non chance to connect...

    Please help!

    Hi there,

    i am experiencing problems with my Raspberry PI. After installing it and trying to connect to it, it tells me in my Iphones TV logs that I need a license. I only want to use it for personal use though. Is there some setting that I may have forgotten?

    2021/02/25 12:00:32.573 10784  2765746 0!! LoginOutgoing: ConnectFinished - error: LicenseNeeded, Errorcode=35

    thanks in advance :)

    Same issue, today i've updated to the 15.15.5 version my both pc (Main and Remote) and I Cannot connect, because the problem says: "the the remote teamviewer is running an old version......" why? is the same version !!!!

    please Help

    Paul

    It's good to hear that I'm not the only one. I see this is a common issue.....a very frustrating one at that seeing as I needed to setup remote devices tonight and get some new automations running and get some new .bat files scheduled to execute. Now I'm just running around like a chicken with its head cut off. Hope this isn't causing anyone else as much of a headache. I would use VNC or Remote desktop but I just don't want to go through the effort of installing and running a separate tftpd server or a SFTP server.

    Same issue, versions on both side 15.15.5, can't connect. Major issue as the target computer is 1500km away.

    Where is the server status page? Other than just brute refreshing?

    Since it locks me out after a certain number of retrys.

    How do I resolve this?

    Each machine is updated!

    I have similar problems on 2 PC's is it possible roll back the version ?

    all 3 computers are running 15.15.5

    User: "polobin"
    Updated by polobin

    Same issue like many users, today i've updated to the 15.15.5 version my both pc (Main and Remote) and I Cannot connect, because the problem says: "the the remote teamviewer is running an old version......" why? is the same version !!!!

    please give us a solution

    Thankyou

    Paul

    User: "Cátia_C01"
    Updated by Esther

    After that update, it now gives the following error, despite I have the new version intalled on both laptotps:



    I updated 2 machines on my home network and have PRECISELY the same problem.

    I see alot of otjhers are reporting a similar issue

    It's broken! Also recieved the error:

    "The remote TeamViewer is running an old version which is out of date." etc.

    The remote PC is at 15.15.5... Upgraded the local PC to 15.15.5, and tried on another PC at an older version, and again after update to 15.15.5 in all cases, the same error.

    While drafting this message I see several other reports have come in.

    Hello, I'm having the same problem, I need to connect to 4 servers, yesterday I connected quietly and now in the morning it presents the error mentioned by you. So it's good to have a remote access alternative, I'll remember that!

    Same here on version 15.5.5 - Is there a fix yet?

    I have the same issue today on same new version.

    Same here!

    Judging by other posts here it seems there is a problem connecting to latest version but telling us it an old version and won't connect. Is there a fix for this?

    remote system on right - local system on left


    Same here. cant connect

    User: "Tyom"
    Updated by Tyom

    Same here. cant connect

    Same here. cant connect

    Hi, I am having the same problem. Both computers run the same and up-to-date version (15.15.5), but I can't connect. If I go to the recently connected devices page in the TeamViewer Windows App I see that the computer is connected and running the right version of TeamViewer.

    Exactly the same problem! several computers with the same version can't connect between them.

    Hi, I am having the same problem. Both computers run the same and up-to-date version (15.15.5), but I can't connect. If I go to the recently connected devices page in the TeamViewer Windows App I see that the computer is connected and running the right version of TeamViewer.

    Hi, I am having the same problem. Both computers run the same and up-to-date version (15.15.5), but I can't connect. If I go to the recently connected devices page in the TeamViewer Windows App I see that the computer is connected and running the right version of TeamViewer.

    Same issue over here. Also at a friend of mine, 2 other computers...

    I have exaclty the same problem. And both pcs that i try to connect have the same version of team viewer 15.15.5...


    we update the last version but we have an issue in reconnecting again with the remote computer

    showing always the message outdated version though it is the latest

    User: "Lexlub"
    Updated by Lexlub

    Same issue over here. Also at a friend of mine, 2 other computers... All versions updated to 15.15.5 Feb 17

    I have exaclty the same problem. And both pcs that i try to connect have the same version of team viewer 15.15.5...


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