Version out of date (February 25, 2021)Closed

User: "Esther"
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Former Community Manager

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    Version 15.5.5 does not allow connection keeps insisting that the partner is at the wrong version when it is not - I think the whole world is request a fix to this urgently. Did you not carry out product testing before you released this!!!

    the same is true for me. I get the above error even though I have version 15.5.5 on both machines.
    


    Cant Connect to TeamViewer despite upgrading to the TeamViewer version. Is it a new bug or a security feature?

    Please, how can we fix this? I am having the same issue with 15.15.5 on many machines. 🤮

    Hi, ther is a solution for this issue?

    Updated to version 15 15 5 in both Pc (User and Remote) and i tried also with another pc to connect but the problem is the same

    Thankyou!

    Paolo

    I am using Teamviewer 15.15.5 version.

    And also my remote partner is using that version.

    But we can still see Version out-of-date: Update the remote Teamviewer issue.

    I need to fix this issue quickly.

    Please help me.

    I think 15.15.5 is not working. Need to update the new version.

    So I went to use my Teamviewer that is free license (for non commercial use) and it would not work until it was updated. I did so on both computers and rebooted them but for some reason it still will not connect due to machine needing an update. i restarted both machines with no change. Is this a joke? Are we being forced to use something new? Please tell me the fix if there is any. Thank you.

    This discussion was created from comments split from: [Windows] v15.15.5.

    I update the Version 15.5.5 but I have an issue in reconnecting again with the remote computer

    Keep showing the message outdated version though it is the latest

    Same issue.

    Was using 15.14.5 for several months. Now we are cut off.

    @#@$%@$%@*#

    I just got screwed like you all by teamviewer.

    Now i have no access to computer which is 300km away and no one cant update it manually.

    Really thank YOU! I wont use TeamViewer again.

    the same is true for me. I get the above error even though I have version 15.5.5 on both machines.

    hi, i have the same Problem. PLZ HELP


    -- german --

    ich habe alle 3 Cliens 2x PC 1x Laptop das neue Update eingespielt und immernoch das Problem.

    Bitte dringend um hift, miene Frau geht am Sontag ins Krankenhaus und ich muss dringend Teamviewer wieder lauffäig bekommen, denn wenn sie im Krankenhaus ist kann ich nicht rein da ich aufgrund von Corona nicht ins Krankenhaus darf.

    da bleibt mir nur Teamviewer.


    Bitte Dringen.


    viele Grüße

    This seems to be a system problem - 15.15.5 was working ok yesterday.

    It is working now. :)

    Same issue. Updated both sides to 15.15.5, and now we can't connect!!!

    Same here, running v15.15.5 on both ends and the error message says a version out of date!


    I update the Version 15.5.5 but I have an issue in reconnecting again with the remote computer

    Keep showing the message outdated version though it is the latest

    Hello,

    After upgrading app to the newest version I can't connect with my PC from mobile app. The same problems I have in the opposite direction, from PC to Android. Both of them (on PC and on Android) have highest aviable versions.

    What could be a reason of this behavior?

    Best gretings

    Same here. V 15.15.5.

    Unfortunately, I have no RDP alternative setup. :(

    Same problem here

    Same problem here

    Same here on 15.15.5

    Seems to be a common problem today for many users that updated the machines.. I think that Teamviewer need to Patch this, because we are forced by TV systems to update to the last version 15.15.5 !!!

    Same here. Remote is MacOS, updated.

    Same issue, reinstalled on both Windows and Linux, issue still not resolved.

    Same here 15.15.5

    Same here, running v15.15.5 on both ends and the error message says a version out of date!


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