Connection Problem

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Arnimus
Arnimus Posts: 1 ✭
in General questions

every time i try to connect, a window pops up saying "couldn't connect to the partner".

been happening with me from a couple of days now.

Answers

  • JeanK
    JeanK Posts: 6,987 Community Manager 🌍
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    Hello @Arnimus,

    In this scenario, a restart of the TeamViewer service on both devices helps:

    Restart TeamViewer service.gif

    Community Manager

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