Account has been assigned to a company
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HassanNZ
Posts: 1 ✭
My account has been previously used for company access.
Now I decided to subscribe individually.
I couldn't activate my account coz it has been assigned to a company.
Please un-assigned my id from the company so that I'm able to activate it again.
Thank you
0
Answers
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Hi @HassanNZ,
Thank you for your post 😊
We are not able to remove your account from a company profile, but the only company administrator is able to do it.
Please contact a person who is an administrator of the company profile in this situation, or you need to register a new TeamViewer account in order to activate your new license.
I apologize for any inconvenience caused and thank you in advance for your understanding.
Kind regards,
Yuri
Former Japanese Community Moderator0