License

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USW
USW Posts: 2 ✭✭
in General questions

Good day,

Please can someone assist...

I have purchased a license and got a paid confirmation but still have not received a activation license,

How long does this take?

Any help will be appreciated.

Thank you

Answers

  • Justin
    Justin Posts: 802 [Former Staff]
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    Hello @USW,

    It will take a few minutes for you to receive the mail.

    Please be patient a little longer and then check your mailbox in a few minutes. Don't forget to check your spam folder.


    Best,

    Justin

    German Community Moderator

  • USW
    USW Posts: 2 ✭✭
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    Hi Justin,

    We have done payment on Thursday already and still have not received the license,

    But have received an email to say payment was received and PAID,

    But still no license,

    nothing in my junk mail

  • JeanK
    JeanK Posts: 6,987 Community Manager 🌍
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    Hello @USW,

    Could you please check again?

    It should be there now.

    Community Manager

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