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USW Posts: 2 Newbie

Good day,

Please can someone assist...

I have purchased a license and got a paid confirmation but still have not received a activation license,

How long does this take?

Any help will be appreciated.

Thank you


  • Justin
    Justin Posts: 471 Moderator

    Hello @USW,

    It will take a few minutes for you to receive the mail.

    Please be patient a little longer and then check your mailbox in a few minutes. Don't forget to check your spam folder.



    German Community Moderator

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  • USW
    USW Posts: 2 Newbie

    Hi Justin,

    We have done payment on Thursday already and still have not received the license,

    But have received an email to say payment was received and PAID,

    But still no license,

    nothing in my junk mail

  • JeanK
    JeanK Posts: 4,733 Senior Moderator

    Hello @USW,

    Could you please check again?

    It should be there now.

    French Community moderator


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