Remote Control Connection

Otakar
Otakar Posts: 4 ✭✭
in General questions

My over the internet connection is working "one-way" only. I can connect from computer A to computer B, but not the other way round. It is showing my other computer as being "offline" even though I know it is online. Please advise.

Answers

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @Otakar,

    Please make sure you are connecting to the correct TeamViewer ID.

    If this does not help, I recommend deleting the computer from your list and adding it back.

    Community Manager

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