What is this? Why is there a ad on my 5-channel corporate Teamviewer account? This isabsolutely ridiculous. Spam the free users with ads, that's expected. Don't **bleep** off your paying customers.
Hi @Steve1010101010,
Thank you for your post. And we are sorry about the inconvenience caused.
This setting has moved to the Account tab of the options page.
Kindly ask you to check this setting on the account tab, please?
Hope you find this helpful🍀
If there is anything that I can assist with, please don't hesitate to ask in the Community😊
Hope to hear from you in the Community.
Best regard,
Akiho
This is still happening and I'm **bleep**. Previously I was advised that the ads that were obstructing my workflow, were only for additional TeamViewer products and services. That was or became true after they fixed a previous blunder which caused third-party ads to be displayed for some users, but ANY ad, of ANY sort is an unwanted interruption to professional work.
The operating system prompt that the TeamView app needs my attention is an interruption to my workflow and current train of thought. Taking a moment to assess the relevency of the ad destroys FOCUS and FLOW and costs my and my employer productivity and is therefore a COST to the business.
Now for just a moment, consider the accumulative impact this has across all users of TeamViewer. One silly little decision by the vendor invoking many THOUSANDS of instances of unwanted and unecessary engagement from users. If a user wants or needs a problem to be served by a product or service, they will seek it out. Don't presume and make everyone go out of their way to say, 'No thanks,' jsut for those FEW who might say, 'Yes,' and could otherwise seek a solution if they needed it badly enough to do so!
Turn off ALL ads for paying customers!
I just got an Ad after signing off from a customer in 2020. My copy of TeamViewer is paid for. This issue is marked as "solved". The implication is TeamViewer does not have a problem with spamming their paid customers and thus "problem solved".
The listed solution to mark the Ad does not even seem like a work-around. It rather seems like you are instructing us to play along with your spamming and acknowledge your Ads or you will keep showing us the same Ad.
I have Teamviewer for business yet I get many ads. It's unacceptable. Teamvewer, get your act together and stop spamming paid subscribers.
I complained officially to support, they told me it would take fifteen days to be off their ads. This is awful. It drives me mad each time I close a session and get a new ad.
Seriously uncool!
We're a long term premium customer and have been seeing pop up ads in TeamViewer like it's going out of style. Since when did paid software start treating me like I'm a web user in 2001?
Is there a setting to disable this domain wide?
I am seeing ads and I have a 2 year service account. I want them to stop.
THIS IS NOT FIXED. You're looking VERY arrogant and it's just to acceptable for PAID software.
I have the same problem, how to diable this? It's anoying and teamviewer was not cheap btw.!
Got an ad today on an enterprise license. For outsourced IT services nonetheless.
It's clear this issue isn't fixed yet.
I agree with the other users; it is unacceptable that TeamViewer is now pushing ads. Stop this foolishness now. Are you also selling our contact information? Really makes me wonder...
I get annoying popups for beta versions too. I don't know how to stop those even though I have the "do not install beta versions" option set properly.
It's generally becoming an annoying ad-based product and I'm going to be looking at alternatives.
There was nothing to click but the ad and it brought you to the website. There was no X to shut it off and nothing where I could click to indicate I didn't want to see it again.
Hi all,
Thank you for your messages.
First of all: We are sorry that you received ads although you are licensed customers. Of course - customers with a license and their customers are excluded from seeing these types of ads on our tool.
I investigated why the ad was shown to you and my findings are that there was a mistake in the system settings which caused you to see the ad. The team is currently looking into this to make sure that you do not see the ad anymore.
In general for non licensed users or all who got this ad by mistake: If you are not interested in the offering and don’t want the ad to be shown to you anymore, please click “Don’t show this message again” in the lower left corner of the ad and we will not show you the ad on the same device anymore.
Thank for for you understanding and once again sorry for the trouble,
Esther
Make sure you email salesteam@teamviewer.com and let them know how angry you are.
I was just trying to find a place to complain about this. I think I'm going to cancel.
