Buddy List issue group change
i have seen some posts on the Buddy List issue, but i am still having issues moving a computer ID from "unknown" to an existing group "SC Horsley Park". i cannot see where the ID is anywhere else to remove it? it only appears in "unknown"
user does have 2 devices assigned but these have different ID's and Names.
the ID i want to move only appears once in the list of computers and contacts.
some advice would be helpful.