My connection only lasts for about 19 seconds and then cuts out

DMRCPA Posts: 4 ✭✭


    DMRCPA Posts: 4 ✭✭

    My system only stays connected for 19 seconds. Then punts me out. Is that a system error or web issue?


  • Ying_Q
    Ying_Q Posts: 2,380 Moderator

    Hi @DMRCPA,

    Thank you for visiting TeamViewer Community!

    When the connection cut off, did you see any error message from TeamViewer? What did it say?

    Meanwhile, may I ask you kindly try to restart TeamViewer services on both sides and then try again for the connections?

    Keep me posted about your progress.



    Community Moderator/中文社区管理员
  • VA7DGP
    VA7DGP Posts: 1 Newbie

    I have the same issue. It think my access is commercial. Granted it's running on a commercial facility of the Salvation Army. I'm running an Emergency Disaster Service Winlink Gateway. The facility is 60-plus miles. I remote to quickly monitor the system's running.

    It's an Amateur Radio Email program that we use if we lose the internet. Unfortunately, it shuts down. I had this issue years ago and I explain it was not for profit or commercial access. It's frustrating to have to drive 60 miles to work on the PC when I can log in.


    Remote Sysop


    Salvation Army Emergency Disaster BC Division

    Radio Manager

    DMRCPA Posts: 4 ✭✭

    It appears to have fixed itself, thinking it was a poor web connection.