The new UI is horrible...

Remove or not they will lose clients and there is nothing they can do about it except perform a 180 turn

I. Cannot. Stand. The. New. UI. I have never been so disappointed/unpleasantly surprised at a product "update".

The management window is no longer resizable -- why? With the old version I kept it in a small window to take up less screen space, but now I can't do that.

Also, the previous one was a lot easier to navigate and "view". I liked the list view on the left that's GONE.

It seems that they pulled a Microsoft, where they arbitrarily changed stuff to make it New and Fresh, and unrecognizable compared to the old one for people that have been using it before. If there's a way to back-grade, I'd like to hear about it.

BTW I've never posted here before, but I'm so annoyed with the new UI that I went through the motions to be able to do so.

Oh one other thing -- it keeps telling me that my machines need to be upgraded to Fully Functional, but I checked and at least one of them is at the latest version, as far as I can tell.

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Hopefully they will let us have this discussion and listen to constructive criticism, rather than delete unfavorable comments.

I think , considering they are substantially changing the product, its uses, its benefits and simplicity, a refund for those wishing to move on shoudl be in order. Either that or to at least maintain the "classic" apps and functionality until the end of current subscribers billing cycles.

Personally, I will be moving on from this product asap. Following this change, I do not want any more **bleep** suprises thrown at me, the last few have cemented its fate.

Its gone from being simple, quick and intuitive to a convoluted confusing mess. Great job Devs :)

Do everyone a favor and post to trustpilot because TV has committed an epic failure with the new platform. 15 years I've been using TV and now I'm leaving.

**Bleep**!!! Way to screw some decent piece of software guys! What are you taking advice from Tim Cook? I had to run to **Third Party Product**, this thing is unusable, I couldn't even get my clients to start the app!

We had a good run TeamViewer! Too bad all good things come to an end :(

PS: Maybe, just maybe, consider UX the next time!

I agree with every point above except AndreB85.

New should be better, not worse, but modern UI programmers seem to live in a different world as sadly this is becoming commonplace now. The new Teamviewer UI is a bodgie dog's breakfast (Aussie slang)

• Bodgie (Adjective) Usually used to describe something that has poor quality, and is therefore really bad.
• Dog's Breakfast (Noun) A term used to describe when something is so bad that it is a complete mess.

I have been a Teamviewer user for almost 10 years, 7 years as a Premium subscriber. I stuck with Teamviewer even though it is expensive because it works - it was efficient and reliable. Looks like it's time to change. Unless Teamviewer revert back to what was tried and tested and loved by its users I will not be renewing in August.

I wonder if Teamviewer actually read these posts.

yes, it doesn't fit even on my vertical screen and when i connect to remote pc the resolution jumps to 800x600 and I can't set new resolution as I was able in the old version

this new teamviewer has less functions than classic one

Yeah man, This is disgusting.

the incompetence of team viewer - you would think that they would let their users know before hand of this stupid - pathetic team viewer update.

I have never seen a company before, pull off such a disgusting move that literally makes no sense at all

I can't for the life of me work out why they would even comprehend in their little team viewer minds why they think this was the better option. It's **bleep**, It's stupid. the new team viewer interface is the most pathetic excuse for a software program. They have completely left people off guard. I want to cancel my subscription, my customers find it so confusing now.

**bleep** TEAM VIEWER AND YOUR **bleep** MANAGEMENT THAT THOUGHT THAT THIS INTERFACE WAS EVEN ACCEPTABLE. Can people please comment on what a dicusting waste of time this interface is.

Literally, once you try to connect with the old style - you can't even cancel if it is connecting, it just says connecting at the bottom.

I'm so mad at the view that teamviewer have decided to up root any good stuff about this program and completely rehaual the user interface to such a stupid, pathetic view.

**bleep** TEAM VIEWER

Literally waiting for 10 minutes, because I dont' have the option to cancel a connecting session.

LITERALY WHO **bleep** ARE YOUR PROGRAMMERS - are they located overseas?????

Hello,

This new look is horrible.

I use TeamViewer to help my 75 years old mom to use her laptop.

Now with the new look she cannot found the password, so I cannot connect her system.

The new update changed my app language so my mother TeamViewer have different language as mine, that makes impossible to explain her anything

I am extremely disappointed.

This app was simple.

Why made this too complicated. Now impossible to help to anyone who not an IT manager. But if someone is an IT manager why they need this app? They don't need help.

Same here. Complete disaster Ive spend two days just trying to get connection to2 different remote computers.

Wasn't even a major release number change. Just an .x 'incremental', not a change to 16 which is SHOULD HAVE BEEN and the entire UI is hacked up.

That is bad, bad software road mapping resulting in a terrible customer experience. At least you saw fit to put an option in now to go back to the BETTER interface. But, in the new one, make it even easier to find, like (hey, wanna use the new, **bleep**, multi-layer buried features interface? Or the BETTER old one) when you launch the software.

The new one is terrible, did we mention that?

New interface is atrocious. Trying to talk to an end user to find the user ID and password. Keep it on the first screen without prompting to create an account.