link icon
Ask The Community

Error installation "verification of your teamviewer version failed "windows 7

I can not install teamviewer!!

Verification of your Teamviewer version failed!

How can I fix it? Thank you

Best Answer


  • I followed all the step,

    Everything went fine!! Thanks so much!!

  • Giovanni
    Giovanni Posts: 49 Staff

    Hi @robertomario,

    nice to hear that!

    Could you please mark my previous reply as solution so other users can use it in case they have the same issue as you? 

    Thank you very much and have a nice day!


    Senior Enterprise Solutions Engineer

  • ZIG
    ZIG Posts: 1


    I had the same problem on a Windows 7 Wyse thin client. It's because the ramdisk had a size of 100 MB and you need 120 MB.

  • Judge
    Judge Posts: 1


    it is easier to delete the key "State" from the registry:

    HKEY_USERS\USER_SID\Software\Microsoft\Windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing


    HKCU\Software\Microsoft\Windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing

    reinstallation not necessary ;-)



  • Hi everyone,

    My installation fails with the same error when starting the TeamViewer service during the installation.

    I tried all the steps, disabling the firewall and antivirus, nothing helped...

    I even tried the solution from this link:

    regsvr32 c:\windows\SysWOW64\wintrust.dll

    But that didn't help either...

    I'm running Windows 10, Version  10.0.17134.

    If anyone has any idea, please do not hesitate to throw it at me, I'm getting desperate...

  • Hello,
    I also have the same problem:
    I installed teamviewer, when the PC restarted I got the error: "teamviewer critical error version failed".
    I tried to uninstall the program, also with the help of "GEEK".
    I performed all the steps described above, deleted the registry keys, in the "% temp%" folder
    Now I no longer have any registry keys, not even the program installed, but the error continues to appear when I restart.
    I also tried to insert the wintrust dll.
    But that error always appears when restarting the PC.

    How can I solve it?

  • I insert the error message that appears when the PC restartsImmagine.png


Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!