Error installation "verification of your teamviewer version failed "windows 7
I can not install teamviewer!!
Verification of your Teamviewer version failed!
How can I fix it? Thank you
Best Answer
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Dear @robertomario,
This issue you described could be caused by corrupted registry keys left behind by a faulty installation, or a Windows update.
Please try the following:
-Remove any versions of TeamViewer via the add/remove programs option from Control Panel.
-Go to Regedit: remove the full TeamViewer folders located in
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\]
[HKEY_CURRENT_USER\SOFTWARE\]and if there the folder "TVInstallTemp" (also located in [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\] )
-Also, please delete the entire TeamViewer folder located in %temp%
-Restart the machine.
-Reinstall a fresh copy of TeamViewer from our website, copy the installation file directly under C:, disable temporarly your Antivirus and run the installation as "Run as Admin" (Right click on the installation file and select "Run as Admin")
I hope this solves the issue.
Take care,
Giovanni.
Giovanni
Senior Enterprise Solutions Engineer6
Answers
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I followed all the step,
Everything went fine!! Thanks so much!!
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Hi @robertomario,
nice to hear that!
Could you please mark my previous reply as solution so other users can use it in case they have the same issue as you?
Thank you very much and have a nice day!
Giovanni.
Giovanni
Senior Enterprise Solutions Engineer0 -
Hello,
I had the same problem on a Windows 7 Wyse thin client. It's because the ramdisk had a size of 100 MB and you need 120 MB.
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Hello,
it is easier to delete the key "State" from the registry:
HKEY_USERS\USER_SID\Software\Microsoft\Windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing
or
HKCU\Software\Microsoft\Windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing
reinstallation not necessary ;-)
Bye
Sascha
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Hi everyone,
My installation fails with the same error when starting the TeamViewer service during the installation.
I tried all the steps, disabling the firewall and antivirus, nothing helped...
I even tried the solution from this link: https://community.teamviewer.com/t5/TeamViewer-General/Error-quot-Verification-of-your-Teamviewer-version-failed-quot/td-p/7043
regsvr32 c:\windows\SysWOW64\wintrust.dll
But that didn't help either...
I'm running Windows 10, Version 10.0.17134.
If anyone has any idea, please do not hesitate to throw it at me, I'm getting desperate...
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Hello,
I also have the same problem:
I installed teamviewer, when the PC restarted I got the error: "teamviewer critical error version failed".
I tried to uninstall the program, also with the help of "GEEK".
I performed all the steps described above, deleted the registry keys, in the "% temp%" folder
Now I no longer have any registry keys, not even the program installed, but the error continues to appear when I restart.
I also tried to insert the wintrust dll.
But that error always appears when restarting the PC.How can I solve it?
Help!!0 -
I insert the error message that appears when the PC restarts
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