I can not install teamviewer!!
Verification of your Teamviewer version failed!
How can I fix it? Thank you
Dear @robertomario,
This issue you described could be caused by corrupted registry keys left behind by a faulty installation, or a Windows update.
Please try the following:
-Remove any versions of TeamViewer via the add/remove programs option from Control Panel.
-Go to Regedit: remove the full TeamViewer folders located in[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\][HKEY_CURRENT_USER\SOFTWARE\]
and if there the folder "TVInstallTemp" (also located in [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\] )
-Also, please delete the entire TeamViewer folder located in %temp%
-Restart the machine.
-Reinstall a fresh copy of TeamViewer from our website, copy the installation file directly under C:, disable temporarly your Antivirus and run the installation as "Run as Admin" (Right click on the installation file and select "Run as Admin")
I hope this solves the issue.
Take care,
Giovanni.
I followed all the step,
Everything went fine!! Thanks so much!!
Hi @robertomario,
nice to hear that!
Could you please mark my previous reply as solution so other users can use it in case they have the same issue as you?
Thank you very much and have a nice day!
Hello,
I had the same problem on a Windows 7 Wyse thin client. It's because the ramdisk had a size of 100 MB and you need 120 MB.
it is easier to delete the key "State" from the registry:
HKEY_USERS\USER_SID\Software\Microsoft\Windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing
or
HKCU\Software\Microsoft\Windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing
reinstallation not necessary ;-)
Bye
Sascha
Hi everyone,
My installation fails with the same error when starting the TeamViewer service during the installation.
I tried all the steps, disabling the firewall and antivirus, nothing helped...
I even tried the solution from this link: https://community.teamviewer.com/t5/TeamViewer-General/Error-quot-Verification-of-your-Teamviewer-version-failed-quot/td-p/7043
regsvr32 c:\windows\SysWOW64\wintrust.dll
But that didn't help either...
I'm running Windows 10, Version 10.0.17134.
If anyone has any idea, please do not hesitate to throw it at me, I'm getting desperate...
Hello,I also have the same problem:I installed teamviewer, when the PC restarted I got the error: "teamviewer critical error version failed".I tried to uninstall the program, also with the help of "GEEK".I performed all the steps described above, deleted the registry keys, in the "% temp%" folderNow I no longer have any registry keys, not even the program installed, but the error continues to appear when I restart.I also tried to insert the wintrust dll.But that error always appears when restarting the PC.
How can I solve it?Help!!
I insert the error message that appears when the PC restarts
modified teamviewer support provided .bat script to re-install after uninstalling x64 and x32 versions
deploy via Intune https://community.teamviewer.com/English/kb/articles/109973-deploy-teamviewer-on-device-groups-via-microsoft-endpoint-manager
@echo off
tasklist /FI "IMAGENAME eq TeamViewer.exe" 2>NUL | find /I /N "TeamViewer.exe">NUL
if "%ERRORLEVEL%"=="0" (GOTO :KILL) ELSE (GOTO :REMOVEMSI)
:KILL
taskkill /f /im TeamViewer.exe
TIMEOUT 2
GOTO :REMOVEMSI
:REMOVEMSI
wmic product where vendor="TeamViewer"
if not "%errorlevel%"=="0" GOTO :CHECKOS
for /f "tokens=2 delims==" %%f in ('wmic product Where "vendor like 'TeamViewer'" get IdentifyingNumber /value ^| find "="') do set "id=%%f"
msiexec.exe /x "%id%" /qn
GOTO :CHECKOS
:CHECKOS
reg Query "HKLM\Hardware\Description\System\CentralProcessor\0" | find /i "x86" > NUL && set OS=32BIT || set OS=64BIT
if %OS%==32BIT goto :UNINSTALL32
if %OS%==64BIT goto :UNINSTALL64
:UNINSTALL64
cd\
Set "NEW64=C:\Program Files\TeamViewer"
IF EXIST "%NEW64%" (GOTO :UNINSTALL64+64)
Set "OLD64=C:\Program Files (x86)\TeamViewer\Version*"
IF EXIST "%OLD64%" (GOTO :PREVIOUS64) ELSE (GOTO :REMOVE64)
:UNINSTALL32
Set "OLD32=C:\Program Files\TeamViewer\Version*"
IF EXIST "%OLD32%" (GOTO :PREVIOUS32) ELSE (GOTO :REMOVE32)
:PREVIOUS32
cd %ProgramFiles%\TeamViewer\Version*
IF NOT EXIST "*uninstall*" GOTO :REMOVE32
start uninstall.exe /S
GOTO :REMOVE32
:REMOVE32
cd %ProgramFiles%\TeamViewer
IF NOT EXIST "*uninstall*" GOTO :REMOVEFILES32
GOTO :REMOVEFILES32
:REMOVEFILES32
reg delete "HKLM\Software\TeamViewer" /f
cd %temp%
rd TeamViewer /s /Q
GOTO :INSTALL64
:PREVIOUS64
cd %ProgramFiles(x86)%\TeamViewer\Version*
IF NOT EXIST "*uninstall*" GOTO :REMOVE64
GOTO :REMOVE64
:REMOVE64
cd %ProgramFiles(x86)%\TeamViewer
IF NOT EXIST "*uninstall*" GOTO :REMOVEFILES64
GOTO :REMOVEFILES64
:UNINSTALL64+64
:REMOVEFILES64
reg delete "HKLM\Software\Wow6432Node\TeamViewer" /f
:INSTALL64
start /wait MSIEXEC.EXE /i "%~dp0\TeamViewer_Full.msi" /qn
timeout /t 30 /nobreak
"C:\Program Files\TeamViewer\TeamViewer.exe" assignment --id " "
exit
