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login credentials username and password

I'm trying to update to the new version (13.XX) of Teamviewer, but its asking for the username and password for I think my computer, but it's not recognizing these credentials. WHY????

Please email me directly at [email removed]. Thanks.



  • Iain_wels
    Iain_wels Posts: 54 ✭✭

    Hello edklein1,

    You need to put in the login of you're teamviewer account and not you're computer login! (the same login that you used to login to here).

    I hope this helps,

    Thank you for using teamviewer.

    With kind regards, Met vriendelijke groet,
    Iain Wels,
    If you found this helpfull please verify it as an solution, so it could help other people
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