Samsung phone app crashing.
We use Intune for managing our Android devices and we are deploying around 100 Samsung A3's. We have moved to Teamviewer recently as it integrates with Intune. Using the Quick Support for Samsung App it worked well but now we need to use the updated generic Quick support app it doesn't work. When we open the App it says "Remotely control this device. In order to remotely control this device, please activate Samsung Knox." When I click activate the app crashes. How do we activate Samsung Knox without the app crashing? Why does this app need knox when the old one didn't? Hasn't Knox change to secure folder?