upgrade business license from 11 to 13

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gabi123
gabi123 Posts: 8
edited May 2023 in General questions

Hello!

If i skip a version and have to upgrade business license from 11 to 13 what is the price , please ?

If i upgrade every version , i will receive ever a discount ? 

tks

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Answers

  • Jonathan
    Jonathan Posts: 242 [Former Staff]
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    Hello @gabi123,

    Thanks for your post!

    We do not discuss pricing in the Community, so we ask that you contact your local TeamViewer sales center to discuss upgrade options and pricing.

    All the best,

    Jonathan

  • gabi123
    gabi123 Posts: 8
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    k, forget the price , let's talk principles, is it posible to upgrade license from 11 to 13 ?

    Of course i like to have a link to my local sale center, my invoice came directly from Germany

    tks again

  • Jonathan
    Jonathan Posts: 242 [Former Staff]
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    Hi @gabi123,

    Thanks for your response.

    Yes, you can update from Version 11 to Version 13!

    You can reach your local support center here> https://www.teamviewer.com/de/support/contact/

    Best,

    Jonathan

  • getid
    getid Posts: 1
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    can i know the price for upgrading my team viewer verson11 to 12 or 13
  • Esther
    Esther Posts: 4,052 Former Community Manager
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    Hi @getid

    Welcome to the TeamViewer Community.

    Please feel free to contact our Sales department directly or check the pricing here. 

    Thank you for your understanding that we are not providing sales in our Community.

    Best, Esther

    Former Community Manager

  • Izytech
    Izytech Posts: 1
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    We bought a license last year, now some customers that were forced to upgrade to version 13, we can not connect anymore?

  • Esther
    Esther Posts: 4,052 Former Community Manager
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    Hi @Izytech

    When you are on a subscription plan you can just download the latest version of TeamViewer and connect to your customers.

    Thanks and all the best, Esther

    Former Community Manager

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