No connection from Linux client to Smartphone, via QuickSupport
My first post, after using TeamViewer for a while without any real issue, so a nice piece of software :-)
I've made two changes, so I'm not sure which change lead me to my current issue:
- I've upgraded my Linux TeamViewer installation from 11 to current 13
- I've switched to another android, as my old broke
Connecting from my Linux TV13 to another Linux TV13 or a Windows 10 TV13 works fine.
Connecting from my old TV11 installation to my old android worked fine. Except of missing German umlauts when typing remotely, but who cares ;-)
My new Android is a Lenovo C2 (internal name K10a40), Android 6.0.
TV QuickSupport 13.0.7847, asked/lead me to install "Add-On: Lenovo (c)", Version is 10.0.3086
After starting QuickSupport, I've tried two ways, both failed:
- Connect the "classic" way via TV client. Connection is established at first, Android ask "Allow remote support". TV client says "Authentification accepted". After that nothing more, "ready to connect" on both sides
- Connect via https://start.teamviewer.com. Browser on Linux is always saying "Automatically starting remote control sessions is not supported on this device. Please open this link on a supported device.". Tried both Firefox and Chromium, to be sure that's not a browser issue.
Any hints would be highly appreciated, thanks in advance,