Trust device one time only option greyed out in email
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Hi @Rebeccah
Thank you for your post.
Can you please send a screenshot of the Trusted Device prompt in the browser?
Normally it should work for mobile devices like for desktop computers.
Looking forward to your answer and all the best,
NataschaGerman Community moderator 💙 Moderatorin der deutschsprachigen Community
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I don't know if I can capture a screenshot from the phone. But it doesn't look any different from the PC - just that if I try to press with my finger to select one of the other two dropdown choices (Yes this IP address, or No only once - I misremembered what the choices were when I started this topic), it still selects Yes, this device. It's really annoying. These are screenshots from my PC (Firefox). I can't capture the whole dropdown, just whatever choice has been selected.
Rebeccah
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