File transfer box on one of my client's computer is blank. I can remotely connect to his computer but cannot transfer files between computers as I have in the past.
Hi @RAS1976 ,
thanks for your feedback. What do you mean with "my client's computer is blank": are there no files/folders shown for the remote side in the file transfer window? Could you maybe post a screenshot as well as telling us the operating systems and the TeamViewer versions on both sides (local and remote side)?
Thanks a lot,
Good Morning Kerstin,
Thank you for your response. I have attached in a picture the File Transfer Box for the client I am having trouble with it. Any help you may be able to provide here would be great. Have a great day.
thanks for sharing the screenshot.
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