Cancel Subscription after 7 days
I had a need to host a meeting on March 29th and tried to sign up for subscription then, I got a series of email's needing me to verify some info. I did replay to one email asking for direction as I was a little unclear on what they were looking for. To my knowledge I never accepted anything and was under impression that the transaction was not completed. Well I just got my Amex bill and I was charged the $588. I never used the service and do not have need for it now.
Going back through my emails I now see they did send me copy of invoice congradulating me on my purchase. I really thought it was junk mail associated with me asking for info.
I really don't need this at this point and just want service canceled and money refunded.
Please advise.
Comments
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Dear Martywilkins,
In order to be able to assist you in a proper way, we require further information from you.
Please submit a ticket through the below link and let us know the email address that was used for the purchase along with your invoice number.
https://www.blizz.com/en/submit-a-ticket/
Thank you!
Jaquie
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We have requested to cancel our subscription and be refunded (purchaed on 04.11.2019, requested refund on 17.11 and 18.11) but have not received a response or confirmation of receipt of email by Blizz.
How long will this process take ?
0