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No control on remote compluter

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Answers

  • fairlane32
    fairlane32 Posts: 4 ✭✭

    Melon,

       The instructions are for Mac users since the issue of not being able to control a remote iMac is specific to those users. I've never heard of an instance where you couldn't control a remote pc while trying to connect to it from another pc. 

  • JeanK
    JeanK Posts: 3,846 Moderator

    You can access the accessibility menu via Security & Privacy within your Mac Preferences.

    Please see the screenshot below:

    Security & Privacy 2.png

    I hope this could help you finding it.

    Best,

    Jean

    French Community Moderator
  • I'm slightly astonished that nobody seen the solution for windows


    I have written it several months ago, check out back in this thread

    https://community.teamviewer.com/t5/General-Questions/No-control-on-remote-compluter/m-p/52265/highlight/true#M25517


    If mouse clicks doesn't work on the remote computer, ask the remote user to quit TeamViewer and to

    boot it as Administrator (right click on TeamViewer executable and select Run as Administrator)


    Kind regards

  • such
    such Posts: 1

    Thanks! This worked for me.

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