Mac remote access issue
Hello there
I am trying to help the user who is home, he has a Mac but the permission on the accessibility is not activated, please any solution we are just using TeamViewer I tried many apps always system ask to give permission to start control process, by the way we can't share admin pass with anyone, and most of them are standard users, so the users they can't come to work to make it with our helpdesk duty guy because of the coronavirus.
note: we are paid subscribers.
if you need more info please let me know
please help,
thanks in advance
Comments
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Hello @juventus987,
Thank you for your message. ?
You need to follow these instructions: How to control a Mac running macOS 10.14 or higher
I hope this could help. ?
If not, do not hesitate to ask your questions here. ?
Best regards
Jean
Community Manager
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