Monitor-less computer - blank screen
rosnorre
Posts: 1
Hi!
I have called Teamviewer several times about the monitor-less computer problem. Support always wants to check and call me back, but I hear nothing more.
Running teamviewer host om Win 10 and monitor-less computer resoults in blank screen, and I cannot see that anything is ment to be fixed?
I saw this article, but with no help on my problem, even though the article mentions the problem. https://community.teamviewer.com/t5/Knowledge-Base/Why-do-I-only-see-a-black-screen-after-connection-establishment/ta-p/4773
For me it looks like Teamviewer don't want to acknowledge the problem, or silence it down.
For me this is a major problem as I use it to remotely controll client computers that often have no monitor attaches. Starting to use Microsoft Remote Desktop again as in old days.
If someone have a solution or alternative software, please respond.
If someone have same problem, please comment on this tread.
Comments
Hi rosnorre
Thanks for your post and I apologise that you did not get the answer over the phone.
Officially, we don't support headless systems sorry. If you disconnect or turn off the monitor, this can cause your GPU to stop producing an image which will result in a black screen as there is nothing for TeamViewer to capture.
We are very aware of this which is why it is listed in the article you mentioned. However this is a limitation, not a bug.
If you do not have a screen attached, you could try using a dummy plug that simulates a monitor. This will make the system produce an output stopping the black screen.
-Scotty
Did my reply answer your question? Why not accept it as a solution to help others?
It doesn't work on servers and things like that. To use it I have to RDP into the Server, then x out and log in with TV. Kind of defeats the point of TV tho. The only use I've found for TV is for clients who need support occasionally on their home or laptops or while traveling etc.
I use Teamviewer 11 on headless systems all the time. However, I occasionally find that a pc or two in the field that don't play nice if somebody powers their screen down.
@Scotty, this was never an issue with TeamViewer 9.
To be honest, this doesn't make sense.
Now after upgrading to version 11, I too can no longer access machines unless they have a monitor connected.
Condsidering what we pay...this "feature" or limitiation should be fixed!!!
hey man so i know im super late but what they are trying to say is to get an hdmi with an integrated GPU so it can trick you pc to thinking its connected to an active display when its not. basically you need a beefed HDMI cable. i personally have always been using this one and it still works for me to this day.
https://www.amazon.com/gp/product/B004S4R5CK/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1
For all other interested in this topic .
I hope it will help you to solve your's issue.
mLipok , AutoIt MVP
So. Use case, I have 15 computers on my desk to set-up, fairly add-hoc. I install team viewer on each so I can install required applications, I need to move the monitor to each PC before I can control via TV ?
Another use case, I have 3-4 RD Gateway PC's sitting in a rack in case all machines are in use, they now need a monitor on each (or a dummy connector - which when I have tested is very unreliable) before I can login to support them ??
Not sure this is a step in the right direction Team Viewer designers, can you maybe share the thought process for the change so we can understand where you are coming from ??