link icon
Ask The Community

I can not connect to the remote computer

Hello! I installed TeamViewer for personal non-commercial use. I have Windows 10. I tried to connect to a remote computer: I entered the identifier and password. A window appeared with a connection message (computer name) and that’s all, there are no more messages. I would be grateful for any help.

Best Answer


  • JeanK
    JeanK Posts: 3,339 Moderator

    Hello @BSorin,

    Thank you for your message and welcome to the TeamViewer Community! ?

    Could you please send us a screenshot of this connection message you are referring to?

    Note: Please make sure to protect your data by hiding private information in your screenshots.

    Best regards


    French Community Moderator
  • BSorin
    BSorin Posts: 3


  • BSorin
    BSorin Posts: 3

    Thank you very much. That helped. Everything worked.

Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!