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I can not connect to the remote computer

Hello! I installed TeamViewer for personal non-commercial use. I have Windows 10. I tried to connect to a remote computer: I entered the identifier and password. A window appeared with a connection message (computer name) and that’s all, there are no more messages. I would be grateful for any help.

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Answers

  • JeanK
    JeanK Posts: 3,339 Moderator

    Hello @BSorin,

    Thank you for your message and welcome to the TeamViewer Community! ?

    Could you please send us a screenshot of this connection message you are referring to?

    Note: Please make sure to protect your data by hiding private information in your screenshots.

    Best regards

    Jean

    French Community Moderator
  • BSorin
    BSorin Posts: 3

    Scr.PNG

  • BSorin
    BSorin Posts: 3

    Thank you very much. That helped. Everything worked.

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