I Have A Corporate ACcount But I'm Still Associated with Pilot License

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EdwardZeiss
EdwardZeiss Posts: 1
edited May 2023 in Licensing

As the title suggest, I downloaded TV under the pilot option, however my company has corporate license. I talked with my company and they re-enlisted me under the corporate account, however, when I logged back in (even after changing my PW) I am still associated with the pilot version. 

Please Advise. 

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  • Fiona_G
    Fiona_G Posts: 689 Staff member 🤠
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    Hi @EdwardZeiss,

    Thank you for your post and welcome to our community.

    Currently you are only able to assign the pilot licenses to the technicians/users. To remove a pilot license from your licensed account, please reach out to our support team via support ticket or via phone support.

    They will be more than happy to help with your request.

    I hope this information helps.

    Kind regards,

    Fiona

    Fiona_G
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