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With much work to do and many tickets to answer, it can be easy to overlook some of them. However, keeping an overview of everything that comes in is easier than you think. When you’re all caught up in work and focused on solving the problem at hand, you might not always take notice of a new urgent ticket coming in. It can…
How do you think potential customers decide for a provider of remote support? I’d say they choose the one that requires the least amount of action from them and solves their problem. This is pretty relatable, right? Computer issues always serve for a big amount of frustration, especially if you can’t fix them yourself. At…
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