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Dear TeamViewer Support Team, We are a corporate client currently utilizing the TeamViewer Tensor license (contracted since 2016). We manage a large number of POS and Kiosk devices, most of which operate on Windows 7 Embedded (2009, 2010) environments. We are reaching out to request technical alternatives regarding the…
For some reason, the “Temporarily save connection passwords” feature has stopped working for me. Reinstalling the iOS app and toggling the feature on and off within the app haven’t made any difference. I’ve also confirmed that it’s enabled on the client side. Every time I connect to a remote computer, I’m prompted to enter…
I have problem when I try to control my device It only shows the cursor I can’t move or touch anything on the screen And the interaction method is put as touch
I am being told that one can control an Android phone remotely without a screen sharing acceptance response if the Android phone is using a software version older than 10. The first time sharing there will be a prompt that says "do not show me this again" and future connections do not require acceptance and Google/Android…
so I am currently testing the control of a personal Android phone from an iPhone. I open and approve a session including screen sharing. I make a couple of taps or swipes and then for no apparent reason the Android screen no longer reacts to touches on the iPhone. I have discovered that the bottom keys on the Android phone…
I have downloaded the Teamviewer app on the iphone and I have downloaded the Quick Support app on the Android phone. I get the two phones to talk to each other and I can see the screen of the Android phone on my iphone but I have yet to figure out how to control the screen of the android phone using the iphone. My other…
Operating system: iOS Version: 15.73.1 Release date: 2025-12-22 Improvements Added support for connections using Windows Authentication. Improved the layout of the Sign In page. Bugfixes Fixed a crash when creating new groups on the Devices tab. Fixed a crash when receiving push notifications for trusted devices.
Operating system: iOS Version: 15.73.1 Release date: 2025-12-16 Bugfixes Minor fixes and Improvements.
We released a new version of TeamViewer Assist AR: Version: 15.73 Release date: 2025-12-16 Change Log for Android and iOS Bugfixes Minor fixes and Improvements. Downloads ⬇ You can find Assist AR on the following app stores iOS: Download: Apple App Store Android: Download: Google Play Download: Xiaomi Store Download:…
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Learn more about the latest feature we’ve released.
As a company administrator, you can review the connection reports for incoming and outgoing connections. This feature is not a traditional security setting but rather a feature that allows you to review all incoming and outgoing connections performed with your license. Find detailed information about Connections Reports…
If you plan to use unattended access for TeamViewer, you have to think about security, as your devices will be accessible all the time. Please follow the instructions below to make sure your Host is protected from unauthorized access at any time. Manage your device and grant Easy Access To guarantee the most secure remote…
Besides providing a strong and secure backbone and infrastructure, TeamViewer is proud to be in compliance with a variety of international standards and requirements. Please find all the relevant information on our https://compliance.teamviewer.com/