Team Viewer don't let your free users run away, these are the same users who made teamviewer known to the commercial users.
I also got this notice that it is suspected commercial use about 3 weeks ago. I have sent in the form 2 weeks ago that it is a personal use and no response. I am also about to throw in the towel to an alternative software. Team Viewer was great when it worked.
TeamViewer 目前接到的ID 重设请求数量较多，处理的时间会有所延迟，还请您多多谅解。
同时，请留意您的 TeamViewer 变化。如有需要，请为做远程连接的双方 ID 都递交重设申请。 （已递交的 ID 请不要重复申请，这将会增加查看的工作量）