Operating system: Windows
Release date: 2020-07-09
fixed bugs? ok lol
Faulting application name: TeamViewer.exe, version: 188.8.131.52, time stamp: 0x5efdfc6b
Faulting module name: TeamViewer.exe, version: 184.108.40.206, time stamp: 0x5efdfc6b
Exception code: 0xc0000409
Fault offset: 0x0235d65e
Faulting process id: 0x9b0
Faulting application start time: 0x01d657794c5af78a
Faulting application path: C:\Program Files (x86)\TeamViewer\TeamViewer.exe
Faulting module path: C:\Program Files (x86)\TeamViewer\TeamViewer.exe
Report Id: 0eb10ab7-c390-11ea-86f9-b8ee65ffdb66
Faulting package full name:
Faulting package-relative application ID
This is just to inform you that the problem with changed ID when upgrading to Windows 10 version 2004 is not fully solved. I upgraded one laptop yesterday from the previous version of Windows 10 to version 2004 and the ID was changed and it was not anymore assigned to my account! The TeamViewer version on this laptop is 15.7.7. So apparently this change of ID can still happen. It was no problem for me because I cold just reassign it to my account and everything works.
Thanks a lot for the update! We would like to have a look into this case. Could you send us a ticket with
Thanks in advance!
Hi again @Bokehill
Thanks a lot for your help!
I forwarded the ticket with your logs directly to the dev teams! I am keeping my fingers crossed 🤞
The problem is not solved ! We still experience using v 15.8.3 that an upgrade to Windows 2004 destroys the TV configuration. The login gets lost, the ID changes and the device needs to be reauthorised after logging in again.
This is tedious when you have to do this for 20 PCs!!!