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Adding a new user

I am trying to add a new user to a Premium account. This person has used the free version of TeamViewer before, so when I enter the email and click add user, I get a message saying "Email already in use". How do I allow this person to use my account?

1 Reply
1 Reply
Posted by Moderator Moderator

Re: Adding a new user

Hi @FlatCat ,

Thank you for your post.

In order to add an existing account, please click add Add Existing Account.

For more details, please read this article.

Hope this will help you.

Kind regards,