Bruglary throught team viewer
Hello! Is it possible to see app logs if i didnt have account?
i need to Find a person who ve stolen my money
Best Answer
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Hi @Zaless,
We are sorry to hear about the issue you were experiencing.
Please have a look at this article about TeamViewer and Scamming and report what happened to you via this page: Report a scam.
Our dedicated team will assist you with this issue.
Please also ensure a change of the TeamViewer password for incoming connections both for the random password and your password for unattended access (If you have set up).
How to change for the random password:
If you would like to change the random password manually you can hover with the mouse over the password field and a circle-arrow appears. Click the arrow and choose to create a new random password.
How to change your password for unattended access:
The personal password is a password defined by you. If you enter a password, you will be able to use that password anytime in place of the randomly generated temporary password to access this computer (unattended access).
Under Extras --> Options --> Security--> Under Personal password (for unattended access) --> Password --> Type in your password --> Confirm password Repeat your chosen password to confirm it --> click OK
The password you are choosing will never be visible to you or anybody else. Instead of the password, you will see black dots.
You can remove the password by deleting the black dots.
I hope this helps! Thanks and stay safe!
Best regards,
FionaFiona_G5
Answers
-
Hi @Zaless,
We are sorry to hear about the issue you were experiencing.
Please have a look at this article about TeamViewer and Scamming and report what happened to you via this page: Report a scam.
Our dedicated team will assist you with this issue.
Please also ensure a change of the TeamViewer password for incoming connections both for the random password and your password for unattended access (If you have set up).
How to change for the random password:
If you would like to change the random password manually you can hover with the mouse over the password field and a circle-arrow appears. Click the arrow and choose to create a new random password.
How to change your password for unattended access:
The personal password is a password defined by you. If you enter a password, you will be able to use that password anytime in place of the randomly generated temporary password to access this computer (unattended access).
Under Extras --> Options --> Security--> Under Personal password (for unattended access) --> Password --> Type in your password --> Confirm password Repeat your chosen password to confirm it --> click OK
The password you are choosing will never be visible to you or anybody else. Instead of the password, you will see black dots.
You can remove the password by deleting the black dots.
I hope this helps! Thanks and stay safe!
Best regards,
FionaFiona_G5 -
Reporting doesnt work... Edit Now it works
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