Can't log in, no authenticator code and can't disable two factor authentication
I now have a remote access account and must have enabled two factor authentication when I rejoined separate from my work business account.
I can't seem to log in as there is no security code being sent to my authenticator app and therefore I can't disable two factor authentication. I didn't realise you had to save the 12 digit code when initially enabling it. I don't even recall enabling TFA.
I can't even log a support ticket as I have no security code and it just goes in circles... Looks like my account is stuffed. Help!
Comments
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Hello @Amy6000 and @OdyleRussell,
Thank you for your message and welcome to the TeamViewer Community! ?
You will find how to proceed in this situation here: Remove Two-Factor-Authentication from my account
Best regards
Jean
Community Manager
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