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Connections between 2 desktop units

I can connect from unit ""A" to unit "B", but when I try from "B" to "A" the message says that Teamviewer is not running partner computer (I am running version 11).  Can this be fixed?  Do I need to reinstall?  Thx.



1 Reply
1 Reply
Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: Connections between 2 desktop units

Hello @joesod,

Thank you for your message.

If you get the error when connecting from computer B to computer A, please restart the TeamViewer services completely (Connection | Exit TeamViewer on Windows, TeamViewer | Quit TeamViewer on Mac).

Once restarted, please try again.

I hope this helps! 

Josh P.
Senior Moderator

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