Announcements

Did you already try the new Windows 10 October 2020 Update?


Share your feedback and experience with TeamViewer on the new Windows build with our developers here.

Highlighted
Posted by
Neutron

Display brightness not working after installing Teamviewer 13

We have a number of Dell 7350 laptops and notice that everytime we install Teamviewer we can no longer change the display brightness. In device manger the monitor shows to have a Teamviewer monitor driver installed, but if I go to Teamviewer options/Advanced it is giving me the option to install the monitor driver not to uninstall it. I have also tried to install it and it give me a message "A problem occured during installation. The Teamviewer monitor driver was NOT installed successfully on your system."

Is there anyway to roll back to my orignal driver so I can adjust my screen brightness again?