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Posted by
Digon

List of device in Managment Console

Hi

I have weird issue, by web panel computer is offline and i cant connect to it, but in TV app i see it and its is online. 

IDs of pc is the same .

5 Replies
5 Replies
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Posted by Moderator Moderator
Moderator

Re: List of device in Managment Console

Hello @IIIT,

Thank you for your message. 🙌

We have forwarded this feedback to our dedicated team so they can check if something is wrong regarding this.

Thanks again! 🍀

Best regards

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

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Posted by
Digon

Re: List of device in Managment Console

Hi

Its any news? For now , i cant see a new add device 

;/

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Posted by Moderator Moderator
Moderator

Re: List of device in Managment Console

Hello @IIIT,

Could you please try to delete and add these devices and check if it is working as expected again?

Best regards

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

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Posted by
Digon

Re: List of device in Managment Console

I try do that, not help. But problem is appear with new devices, i add new computer. In TV app is ok ,but on web console he is not appear

Highlighted
Posted by Moderator Moderator
Moderator

Re: List of device in Managment Console

@IIIT,

I recommend you to open a ticket so our engineers can have a closer look at your issue: https://support.teamviewer.com/a/ 

Best regards

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!