Hey guys - We are trialing this in comparison to our many year relationship with LogMeIn.
I gotta say - so far, we are RIDICULOUSLY overwhelmed. How the heck do we just simply install the software on a client's machine, and then logon to remotely support???
We have found a dozen different ways to install, options to check, passwords to play with, policies to enforce, etc etc etc etc
Here's all I need, and then AFTER this, I can choose to learn more about the many nuances, and advanced features TeamViewer offers over LogMeIn:
1. Install the software on the client machine 2. Connect to the client machine WITHOUT the client having to accept the connection, share a password, configure a password, configure options, etc.... 3. Configure my connecting software to save the client's windows user/pass so we can log on without having to look up every time.