Announcements

Did you already try the new Windows 10 October 2020 Update?


Share your feedback and experience with TeamViewer on the new Windows build with our developers here.

Highlighted
Posted by
Henagon

Microphone always mutes when switching sides with partner

Hi all.

I've been supporting my 91 year old Dad in a nursing home. We go back and forth between our systems showing each other apps and files. Every time we switch sides it's necessary for us both to un-mute our microphones. We have to stop talking for about 10-15 seconds until the audio kicks in again (if he remembers to click the button!). Teamviewer is a great tool and I can live with this if I have to but I wonder if there is a setting somewhere to keep the microphone going when a switch happens. If I had to hazzard a guess, I imagine it's probably some sort of security feature built-in to the application. Thanks in advance for advice. Mark