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Posted by
Henagon

Private IP WAN address

All, in the Philippines, some ISPs have a public DHCP server giving out private IP addresses to customers and double-natting.  So that means that an unattended remote support is potentially problematic.  How does TeamViewer address this?  Logmein, for reference, has a client on the target PC which uses a heartbeat function to inform their servers what the path is at any time.  

Thanks for your help,

Don