Highlighted
Posted by
Photon

Remote PC screen turn black when installing request admin rights

Dear Administrator and everybody,
When I want install program remote PC and computer request Admin right, Teamviewer screen turn black and cannot nothing when on that PC close request admin right.
I need remotely install a program but I cannot typing password for the admin right.
The ask is why can’t do this?
I tried a method which I found here but nothing:
https://community.teamviewer.com/t5/Knowledge-Base-EN/Controlling-the-UAC-on-remote-Windows-PC/ta-p/...
Could you give advice how can I solve this problem?
Thank you in advance for the answers.
Have a nice day.
Balázs

1 Reply
Highlighted
Posted by Moderator Moderator
Moderator

Re: Remote PC screen turn black when installing request admin rights

Hello @Balázs

Thank you for your message and welcome to the TeamViewer Community! 🙌

You have looked at the right article. 👍

You need to connect via UAC to be able to install programs on the remote side.

  1. Open TeamViewer as an adminstrator (on your local computer)
  2. Connect via UAC to the remote PC


I hope this could help. 🍀

If not, do not hesitate to ask your questions here. 👇

Best regards

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!