Is it possible to make the quicksupport exe file to update itself to the latest version? I'm talking about noncommercial, I just use teamviewer between me and my family. Every time there is an incompatibility between my remote control version and the qs exe file of my family, they have to download it and it's not easy for them! It happens frequently, I would say almost every time I need to help them with something. They also don't have the full version, as I think it is easier for them the qs file. The host version is not suitable for security reasons. Is there a way to auto update the qs file? (I control remotely from a windows 10 app, as well as an android 8.0. My family uses windows 7 and windows 8). Thanks, Sara Silva.
We have the same experience. And we use TeamViewer as a commercial user. It is very frustrating to distribute an updated qs.exe. Especially when system administrators do not the authorise the other Teamviewer user (the one you are supporting) to update his/her environment.
Would be very nice to have an auto-update feature modus within the qs.exe that solves this problem.
What are the "security reasons" that you're concerened about with the full version? It can be run on demand same as QS, it doesn't have to run all the time. The full version is just as easy to use, probably easier since now it sounds like you're making them re-download QS on a regular basis. With a shortcut on the desktop, the full version pops up with an ID and password same as QS, and it will solve the issue of updating automatically like you want. If the full version doesn't update immediately, it will popup with an arrow to easily update on the spot.
Why not place the QS file in a single place (either network or web) and create shortcuts to it on your user's systems? That way you only have a single file to update when the time comes.
Thanks for your answer.
Thanks again, Sara.