deactive my device it not working

Hello @keeratle,

Thank you for your message and welcome to the TeamViewer Community! ?

You will need to contact our customer support directly to get this sorted.

You can contact our customer via the following link:

Via phone: https://www.teamviewer.com/en/support/contact/
Via support ticket: https://support.teamviewer.com/a/

I thank you in advance for your understanding. ?

Best regards

Jean