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Electron

tv doesn't connect

Hello to everyone (and sorry for my poor english)!

I'm going to explain my problem (I'm using the italian version, so I'm not very sure about button names ecc): I was working on the remote computer using tv, but at certain point the connection between this computer and my pc broke. So I clicked on connect in order to restore the connection, but nothing happened: the word "connecting" appears, then appears "ready to connect" and stop, no password request, nothing.

I closed/opened tv, turned off/on my pc, re-installed tv, but still doesn't work.

Could anyone help me? Thanking in advance

Roberta