I have an business-account about "stifter-helfen.de" as an IT-donation.
If I log in by webbrowser, my account is displayed as a business-account. But when I install the latest desktop version and log in, TeamViewer is only in free-mode.
I'm not able to get a ne license from stifter-helfen.de, because it says, that i allready have this item.
What can I do?
Thank you for your post. Can you please uninstall version 14 and reinstall version 13 again. You have the possibility to download the older versions from the following homepage:https://www.teamviewer.com/en/download/previous-versions/
If you sign in with you licensed account afterwards, the Business license will be displayed again. Please let me know, if you have any further questions :)
German Community Moderator [in Elternzeit]