Can I use TeamViewer to access the client LAN?

risoy
risoy Posts: 2
in General questions

We need to connect to a number of client computers to assist them with various issues. Sometimes we need to access their local networks (LAN) to access specific devices from our own computers that have special software to configure these. E.g. SQL Management Studio that may not be installed at the client computer, Siemens configuration software etc.

Today we set up a VPN router at the client that connects to our system (dedicated support network). We enable the client to initiate access from their system and shut off this access. However, it is becoming labour intensive to maintain this network of VPN routers, some clients require too much assistance, is not cost-efficient and a simpler solution is desired.

Can TeamViewer solve this problem for us?

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  • Ying_Q
    Ying_Q Posts: 2,587 Moderator ☑

    Hi @risoy,

    Thank you for your post on TeamViewer Community.

    Feel free to check out the KB article -  Can TeamViewer be used within a local network (LAN) only? and get to know more about TeamViewer LAN connections. Please noted that all devices need to remain within the same network.

    Hope it is helpful in your case.

    Regards

    Ying_Q 

     

    Community Moderator/中文社区管理员
  • risoy
    risoy Posts: 2

    Hi @Ying_Q 

    The article you pointed to do not address my question.

    Can I connect to the LAN of the machine I connect to via TeamViewer? Can I ping other computers at the TeamViewer host (customer) end?

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