Announcements

Remote Control for all devices running Android 7+ is here!

(Incl. Google Pixel series, Xiaomi smartphones, Oppo devices, and many more)


Learn more

Highlighted
Posted by
Henagon

Do Not receive the order confirmation e-mail from the TeamViewer Accounting

I am in China. I paid for the new license through Alipay in your web shop last night (Beijing time around 10:00 on April 16, 2019). Then Web page lost response after payment successful. I just learned from Alipay customer service that my payment has been successful. But I do not receive the order confirmation e-mail from the TeamViewer Accounting.
Can you help me?

1 Accepted Solution

Accepted Solutions
Highlighted
Posted by
Henagon
Solution

Re: Do Not receive the order confirmation e-mail from the TeamViewer Accounting

Solve it through Chinese official 400 telephone communication.

View solution in original post

1 Reply
Highlighted
Posted by
Henagon
Solution

Re: Do Not receive the order confirmation e-mail from the TeamViewer Accounting

Solve it through Chinese official 400 telephone communication.

View solution in original post