Announcements

Monitoring - We fixed the issue which caused the degraded performance and we are monitoring the results as we send partial traffic on it. It looks good so far. Please see also our Status page.

Posted by barry
Digon

Easy connection for customer

We bought Team Viewer to use for providing remote technical support to our customers.  Can we simply give a customer a web address to establish the connection? 

2 Replies
2 Replies
Posted by DomLan
Heptagon

Re: Easy connection for customer

Hi @barry

yes you can. Try to see this thread; first reply from @Reyhan

Regards

Domenico Langone
MCSD: App Builder
Posted by bartlanz
Heptagon

Re: Easy connection for customer

What I did is create a Custom QuickSupport tool, then on my DNS for my Domain (not internal, think Godaddy or DynDNS) I setup a forwarder to the permanant link that TeamViewer provides when you make the Custom Tool. I then added a link on my website to said forwarder. If you want to see it in action go to www.wedoitusa.com, in the upper right hand corder it says SUPPORT, hover over that and then you will see TeamViewer Quick Support and TeamViewer Unattended Access. Please know that installing these will make your systems show up on my lists.

If my post was helpful, Please throw me a Kudos.
If my post fixed your issue, please mark it as the solution to help the next person find a solution quickly.
Bart Lanzillotti
We Do IT USA
www.wedoitusa.com