Ensuring only my company can remote login to android devices

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jdecock
jdecock Posts: 1
in General questions

Can I install Quicksuppport on remote android devices and prevent 3rd parties (only our IT staf) from doing a remote session into the devices?

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  • Esther
    Esther Posts: 4,051 Former Community Manager
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    HI @jdecock 

    Thanks for your message.

    I would give the following a try: whitelisting the accounts of your IT staff members. With this, only members of your IT can make connections.

    Unfortunately, I have no Android here at home to test it, but if possible you can try the following.

    1. Create a policy with a whitelist for all members of your IT department (or your company profile)
    2. Assign the policy to the group you will add the Android devices to.
    3. Login to the Management Console and go to Design & Deploy: https://login.teamviewer.com/nav/deploy
    4. Click on +Add custom module and choose Android HostAddHost.png

       

       

    5. Choose a group in which all devices will be added automatically
    6. Click save
    7. Deploy the Android Host to all devices

     

    I hope this helps,

    Esther

     

    Former Community Manager

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