Error "The screen cannot be captured at the moment..." when attempting to view multiple monitors
I am trying to connect to a Mac (with two monitors) on my local network from a Windows 10 PC. I can view one monitor at a time just fine but when I attempt to view multiple monitors at the same time, I get the following error:
The screen cannot be captured at the moment. This is probably due to fast user switching or a disconnected/minimized Remote Desktop Session.
I've already made sure I have no Remote Desktop sessions active.
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I'm faceing same issue. on win10.
The screen cannot be captured at the moment. This is probably due to fast user switching or a disconnected/minimized Remote Desktop Session.
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same issue win 8.1
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While I don't have a multi-monitor setup I was receiving the same error message while trying to access a server. The message would show up and kind of flicker like it was refreshing quickly. Try adding this line to the host machine's registry using an elevated command prompt:
reg add HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TeamViewer /v DisableDuplicationAPI /d 1 /t REG_DWORD
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This still appears to be a problem on the latest build. I am trying to connect to a MAC from a Windows 10 machine.
Anyone figure out how to solve this yet?
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Also receiving this problem when trying to access a Mac (that also has 2 monitors) from a Windows 10 computer. Any solutions?
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I rolled back to teamviewer 11 for now and it works OK again
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