Posted by BigTurd
Henagon

Free License not compatible?

Hello,

I use TeamViewer to connect to my computers at home as well as my parents and in-laws. However, once I switched from my Pixel XL to my new Pixel XL 2 I am now being told that my license is not compatible and cannot connect using my phone to any of my computers.

I haven't increased the number of computers in my account, so I am not sure what exactly is the problem. Is there any way to get this corrected?

I did previously accept a free trial of IT Brain I think and let it expire. Did that break my free license? Should I delete my account and start over?