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Posted by petuniasauntie
Henagon

How do I interpret a TeamViewer12 log file - in plain english? Data breach situation...

My elderly mother was victimized by a scammer posing as an IT support person who convinced her to download TeamViewer12 to her Mac. I have a log file from TeamViewer that I would like to understand, in plain english. It seems to be from a period later than the scam based on dates within it - implying that the scammer deleted the log file relevant to the data breach - but I want to know what triggered the log file I have - additional remote access or my mother accidently triggering it. How do I interpret the file? Any help will be greatly appreciated!