We don't have blacklist or whitelist on any of our computers.
S0 UHP.DNS Resolution failed with system:11004:The requested name is valid, but no data of the requested type was found! G1 CLoginClient::NegotiateVersionClient() G1 LoginOutgoing: starting authentication G1 LoginOutgoing: authentication denied G1 Login.AuthenticateClient: blacklisted S0 Carrier::CmdEndSession(): Received CMD_ENDSESSION with reason: LoginFailed S0 SessionStatistics Session to **Please do not post TeamViewer IDs** ended. Estimated capacity=192685kBit/s, Latency=0ms S0 UDPv4: : create udp connection was not successful: UdpHolePuncher shutting down: (*) S0 UDPv6: : create udp connection was not successful: UdpHolePuncher shutting down: (*) S0! RemoteSession::AddRequestedCarrier(): request carrier UdpToPartner failed!
I have found I can’t remote control computers if I don’t see all 4 options (remote control – prompt for psw, remote control using password, presentation, video call). i.e. only Remote control using password shows when i click on their Computer under Computers and Contacts.
Solved! Go to Solution.